I have expertise acting in all manner of disputes for individuals and am experienced in negotiating settlements or pursuing and defending disputes through the Courts, where the avoidance of litigation is not possible.

I will always provide clear and up to date information on the anticipated timescales and costs and carefully manage both aspects.

What is Dispute Resolution?

Well, although it might seem obvious, we help you settle any dispute you might be in with another person or a business. For example, if you have bought a product and service that is not fit for purpose, of satisfactory quality or doesn’t match the description given when it was sold, and if after following the provider’s complaint procedure they have still refused to resolve the issue, the next step is to seek legal advice.  And that doesn’t just mean going to Court.

I can send pre-action letters, help you with any correspondence you have received, help you through alternative dispute resolution procedures such as mediation. If all else fails, I can help guide you through resolution through the Courts.

The majority of the consumer claims settle out of court through negotiation. With any dispute it is important to get guidance and be clear about your consumer rights and your options before formal court action.

I can advise you on the prospects of your case, whether you can make a claim for a full refund, repair or replacement, and the best way to resolve your dispute through negotiation or issuing a claim in court.

For more information, please contact Oliver directly on T: 01724 642 842 or E: info@tytolaw.co.uk